Terms & Conditions

Pricing 

Prices shown on the website are in USD and include VAT. Delivery costs will be charged in addition. 

Payment Details

Payments can be made by credit card or PayPal.

We accept the following cards: Visa and Mastercard.

You can also choose to pay with PayPal, which offers you more options.

We warranty your safe and secure shopping experience.

Delivery Costs and Times

We offer worldwide delivery.

Your orders will be processed and shipped after we receive your payment, which may take 48 hours. After this, tracking code for your shipped order will be sent to your email.

We choose different shipping options and suppliers like DHL, TNT, and EMS … depending on your country of destination. 

Shipping time: 5-9 Business Days.

Shipping costs worldwide: 35 USD.

Shipping within Georgia is free. 

Please be informed that we don’t take responsibility for taxes and duties applied in the country of delivery.

Please Note: We do not deliver to hotels.

Returns and Refunds

In case you wish to return an item for any reason, please note:

An item should be returned within 14 working days after receiving it.

The order must be returned with the same post as received.

Please, always inform us before sending the package to the following address: syndrom@syndrom.ge

Please, return items in the same condition as received. 

The cost of shipping should be covered by the customer.

Refunds will be credited to your original method of payment within 14 working days. 

Please also note that:

PRE-ORDERED items are non-refundable or returnable.

NO beauty items can be returned.

Privacy Policy

We are committed to protecting your privacy.

Information given to us is not accessible to others and we store it securely. 

We only store information about you which allows us to handle your order and provide you with a personalized shopping experience.

We store the following information about you. Name, Address, Email, and Telephone.

We do not distribute any of the collected information to any other 3rd parties, except the shipping company.

After registering on our store, we will send you newsletters to keep you updated about our new products and services.

Governing Law

These Terms and Conditions of Sale are governed by Georgian law.